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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Burleson

June 10, 2026

5  out of  5
rating by Angela Burleson
"Excellent customer service. Thank you!"
We responded:
"Angie, thank you!!! Customer Service is our top priority. "
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Collin Jameson

June 10, 2026

5  out of  5
rating by Collin Jameson
"Great experience working with Zach. He goes above and beyond to make sure you’re taking care of. Would absolutely recommend him and the Lane LaBorde group for any insurance needs."
We responded:
"Zack is the ultimate professional. He is an expert in the field and always takes the time to meet our customers needs. Thank you for the review. "
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soggy_cheese123

June 10, 2026

5  out of  5
rating by soggy_cheese123
"Wonderful staff, easy experience!"
We responded:
"Thank you, Mr./Mrs. Cheese! I completely agree with you about our staff, they are always here to help. We appreciate you taking the time to leave us a review. "
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Alexzander Hinkle

June 5, 2026

5  out of  5
rating by Alexzander Hinkle
"Great Communication, and customer service! Would recommend!"
We responded:
"Thank you for taking a minute to let us know how we're doing. We look forward to servicing your insurance needs. "
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Josh Gibson

June 3, 2026

5  out of  5
rating by Josh Gibson
"Great service and pricing."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Austin Hartman

May 30, 2026

5  out of  5
rating by Austin Hartman
"Zack Lively is my agent for all my insurance needs. He’s always available and stays on top of anything you need. Good agent and an even better person!"
We responded:
"Austin, thank you. We feel the same way you do about Zack and all of our team here. "
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Leslie Anoatubby

May 29, 2026

5  out of  5
rating by Leslie Anoatubby
"Highly recommend State Farm agent Zack Lively. He was able to get me better coverage for less than what I was previously paying. He took the time to actually explain the policy options and walk through what I wanted covered versus what I didn’t, without making it confusing or pushy. Very knowledgeable, easy to work with, and genuinely helpful throughout the whole process."
We responded:
"Leslie, thank you so much for your in depth review. We say it here all the time that we don't want to sell you anything. We just want to protect you and your family with exactly what you need. "
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River Banks Outdoor Adventures RVRBNX

May 22, 2026

5  out of  5
rating by River Banks Outdoor Adventures RVRBNX
"What a relief! I was stressed out and Zack made the process easy! Thank you!"
We responded:
"Thank you for the review. We want the entire process to be as easy as possible. "
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ragina chrono crusader

May 11, 2026

5  out of  5
rating by ragina chrono crusader
"Bobbie was amazing. She helped me find what I need was very friendly just an overall amazing experience."
We responded:
"Thank you for taking a moment to let us know how we're doing. Bobbie is great!"
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Derrick Colson

May 1, 2026

5  out of  5
rating by Derrick Colson
"I am amazed at the affordable rate that we were given. It's by far the most affordable insurance with the most benefits I have ever had. Bobbi was so polite and helpful when giving me my initial quote. I was skeptical at first but she walked me thru everything step by step and I came out more than satisfied with the ending results. Thank you so much! It was a pleasure working with her."
We responded:
"Thank you so much, Derrick, for the great review! We're grateful for the opportunity to help with your insurance needs. Bobbie works hard to keep our customers informed and educated on coverages. We truly appreciate your business and look forward to being here for you anytime you need us. "
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Lori

May 1, 2026

5  out of  5
rating by Lori
"Zack was very helpful and informative."
We responded:
"Lori, thank you for taking the time to let us know how we're doing. We appreciate your business and look forward to seeing you. "
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Heather W

April 28, 2026

5  out of  5
rating by Heather W
"Bobbie was very friendly, helpful, and answered my questions without feeling rushed. We were with prior carrier over 10 years and decided to check around. They beat all other quotes for our home & auto…just disappointed I didn’t check sooner. I was amazed by how much we’ve been overpaying for the SAME coverage. Give it a try!"
We responded:
"Thank you for taking the time to leave us a review. We hope to have a long term relationship providing elite service to you and your family. "
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Fred Cato Jr

April 27, 2026

5  out of  5
rating by Fred Cato Jr
"Bobbie is always exceptional to work with. Very helpful and insightful."
We responded:
"Thank you, Fred. Bobbie is an expert on industry knowledge and even better on the customer service side of things. Thank you for letting us know how we're doing. "
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Xavier Woods

April 23, 2026

5  out of  5
rating by Xavier Woods
"Very patient, kind, and knowledgeable about their stuff."
We responded:
"Just doing our job, thank you for letting us know how we're doing. "
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Josh Brown

April 23, 2026

5  out of  5
rating by Josh Brown
"Lane gets you all the information, but more importantly explains what each policy means. Any questions you have, he will explain in depth. He’s there for you, even if you go somewhere else. He truly cares."
We responded:
"Thank you, Josh. We tell our customers we're not here to sell you anything. Our job is to discover your needs and get you into the best product for that. "
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Jayme Nelson

April 20, 2026

5  out of  5
rating by Jayme Nelson
"Bobbie was quick and had great customer service. Very reasonable price for home and auto."
We responded:
"Thank you, Jayme. We appreciate your business and taking the time to let us know how we're doing. We look forward to servicing your insurance needs for the foreseeable future. "
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Tereasa Atkinson

March 5, 2026

5  out of  5
rating by Tereasa Atkinson
"Quick and easy to get the policy started. I got quotes from several companies and they were the cheapest around for us."
We responded:
"Thank you, Tereasa. We take pride in getting you a quote as quickly as possible. We appreciate you choosing Lane LaBorde State Farm for your insurance needs."
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Lindsay Cavallo

March 3, 2026

5  out of  5
rating by Lindsay Cavallo
"We recently worked with Bobbie at State Farm and could not have had a better experience. She was incredibly patient, thorough, and responsive throughout the entire process. We had a lot of detailed questions about homeowners, auto, and umbrella coverage. She took the time to walk through every option clearly and transparently. Bobbie never rushed us, provided thoughtful recommendations, and made sure we understood the differences in coverage — not just the pricing. She helped us build a coordinated protection plan that improved our coverage while actually lowering our overall cost. It’s rare to find an agent who combines professionalism, knowledge, and genuine care for her clients the way Bobbie does. We truly appreciate her guidance and highly recommend working with her."
We responded:
"Lindsay, you hit the nail on the head here. Professionalism is spot on when describing Bobbie and our entire team. Thank you for choosing Lane LaBorde State Farm for your insurance needs. "
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Abraham Carpio

March 2, 2026

5  out of  5
rating by Abraham Carpio
"Bobbie's process was exceptionally fast and easy. It wasn't a headache like other insurances. I highly recommend it to anybody, wanting insurance.!!"
We responded:
"Thank you, Abraham. We want to meet our customers where they are. We value your time as much as you do and do our best to be prompt and thorough with our process. "
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Daphne Wiseman

February 27, 2026

5  out of  5
rating by Daphne Wiseman
"I had a very good experience with Bobbie. She was very helpful and nice!"
We responded:
"Thank you, Daphne. Bobbie along with the rest of our team is always ready to help with any of your insurance needs. We appreciate your feedback. "
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Cheyenne McLain

February 25, 2026

5  out of  5
rating by Cheyenne McLain
"Zachary was a peach to work with. Very detailed in explaining what would be best. Offered advice for future renters insurance."
We responded:
"Cheyenne, thank you for taking a minute to let us know how we're doing. We look forward to serving you and your family. "
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Tracey Harner

February 6, 2026

5  out of  5
rating by Tracey Harner
"Was fast and great price for my vechile in insurance"
We responded:
"Thank you, Tracey. We like to meet our customers where they are, we value your time as well. "
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Tracy Spencer

February 4, 2026

5  out of  5
rating by Tracy Spencer
"Very nice people willing to help in any way."
We responded:
"We appreciate the kind review, Tracy. Thank you for taking a moment to leave us a review. "
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Penny Setzer

January 27, 2026

5  out of  5
rating by Penny Setzer
"Best price! Bobby is the best!"
We responded:
"Penny, thank you for taking a moment to tell us about your experience with us. We agree that Bobbie is GREAT also. "
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Justin Walters

January 23, 2026

5  out of  5
rating by Justin Walters
"Thank you Bobbie for getting me covered on auto insurance and at a great rate. Awesome experience and it was very easy."
We responded:
"Thank you for the review Justin. We look forward to meeting all of your insurance needs. "